Support
Questions, problems or feedback about Beam Audits? Email hello@beamaudits.app and we'll reply within two working days.
Frequently asked questions
Does Beam Audits work offline?
Yes for capture and reports. You only need a connection when you publish a Beam Link.
Where is my audit data stored?
On your device, in the app's own database — there are no accounts, and we never see your day-to-day audit work. If you publish an audit as a Beam Link, that audit's content is held by our sharing service until the link expires (30 days) or you revoke it. Details in the Privacy Policy.
Can I capture video as well as photos?
Yes — record walkthrough clips during capture alongside photos. Videos go into your backups, and on Beam Pro they travel with Beam Links too, so a client can watch the walkthrough in their browser.
What is simple mode?
A per-audit toggle that hides optional fields for quick jobs. Nothing is lost: switch an audit back to full capture at any time.
How do backups work?
In Settings, export a backup — a single file containing your audits, photos and videos. Your device's share sheet lets you save it wherever you choose. Restore a backup from the same screen.
How do I cancel my subscription?
Subscriptions are managed by Apple: Settings → your name → Subscriptions on your iPhone. Cancelling takes effect at the end of the current billing period.
How do I delete my data?
Delete individual audits in Beam, or delete the app to remove all locally stored data. Revoke any published Beam Links before deleting the app; otherwise they remain available until they expire and are deleted after 30 days.